Home & Small Business PBX with IVR, Mailboxes, Ring Groups & Fax Facilities


Today I want to talk to you about my new phone server, I have been working on this little piece of kit for a couple days now and so far, I am really happy with the results. I am using 3cx as the PBX Server Software and have integrated a number of third party services into one windows server system which supports many functions across our house! 

Getting Started: 

SipGate LogoThere are a few things we need to work out before we start work on our new phone system, the important one is how to get the telephone number and what the number will be used for (be it inbound only or outbound too).

 

So what did I do? I am using a SIP trunk for my number from a company called SIPGATE. They provide me with my number for free to receive calls and have a number of options when it comes to outbound calling plans. I have opted for the unlimited UK plan for £9.99 a month with inclusive mobile and geographic calling meaning I can be on the phone as much as I want.

Once I had this setup (it takes a few days to get your account confirmed). I was able to start setting up 3CX.

This is the really cool part:

3CX LogoOnce your SIPGATE number has been confirmed, setting up the 3CX platform is super easy! If you’re looking to test this out or only need basic services, the free version (the version I am using) will be perfect! You can get the free version of 3CX by clicking here!

 

 

The real beauty of this PBX system is that it is compatible with the majority of IP phones, I am using a Cisco 7400 and it also has a web interface, android & iOS app too so your phone can go pretty much everywhere you have an internet connection, provided you have configured your router for the correct port forwarding. below is a table of the ports you should configure and which protocols to allow.




Protocol

Port (Default)

Description

Port Forwarding Required

TCP

5000 or 80

v15: HTTP port of Web Server (only accessible from LAN). This port can be configured.

v14: This port can be configured when Webserver is Abyss. On IIS it is fixed to 80

v12.5: This port can be configured by the administrator.

v12: The port used for the 3CX Management Console, Presence Updates for 3CX Phone V12 (and 3CX MyPhone V11), the 3CX Hotel Module, 3CX Web Reports, 3CX Wallboard – whether using Abyss or IIS.

V15:  No, this port can only be accessed from the local network

V14: Yes – if you intend on making this available from outside your LAN

TCP

5001 or 443

v15: HTTPs port of Web Server. This port can be configured.

v14: This port can be configured when Webserver is Abyss. On IIS it is fixed to 443

v12.5: This port can be configured by the administrator.

v12 (Optional):  The port used for the 3CX Management Console, Presence Updates for 3CX Phone V12, the 3CX Hotel Module, 3CX Web Reports, 3CX Wallboard – whether using Abyss or IIS.

Yes – if you intend on using a 3CX client, Bridge Presence and Remote IP Phones from outside your LAN

TCP

5015

V15: This port is used for the online Web-Based installer wizard (NOT 3CX config command line tool) only during the installation process.

Optional – During the installation process when the Web-Based installer is used from external source

UDP & TCP

5060

3CX Phone System (SIP)

Yes – if you intend on using VoIP Providers, WebRTC and Remote Extensions that are NOT using the 3CX Tunnel Protocol

TCP

5061

3CX Phone System (SecureSIP) TLS

Yes – if you intend on using Secure SIP remote extensions

UDP & TCP

5090

3CX Tunnel Protocol Service Listener

Yes -if you intend on using remote extensions using the 3CX Tunnel Protocol (within the 3CX clients for Windows / Android / iOS) or when using the 3CX Session Border Controller

UDP

9000-9500 (default)

3CX Media Server (RTP) – WAN audio/video/t38 streams

Yes – if you intend on using remote extensions or a VoIP Provider

3cx phone system

 

The installation couldn’t be simpler, just follow the installer and you’ll be setup in no time, there are a few system requirements to get the system to work at its best:

Up to 16 sim calls

CPU

Intel® Core™ i3-3210 Processor (3M Cache, 3.20 GHz)

Memory

2 GB

HDD

SATA 30GB

Can be Hyper-V / ESXi

Yes

NETWORK

100/1000 Mbit/s

Up to 64 Simultaneous Calls

CPU

Intel® Core™ i3-3210 Processor (3M Cache, 3.20 GHz)

Memory

4 GB

HDD

SATA 60GB

Can be Hyper-V / ESXi

Yes

NETWORK

100/1000 Mbit/s

Up to 256 Simultaneous Calls

CPU

Intel® Core™ i7-3770 Processor (8M Cache, up to 3.90 GHz)

Memory

8-10 GB

HDD

SATA 100GB

Can be Hyper-V / ESXi

No Dedicated Machine

NETWORK

1Gbit/10Gbit

Up to 1,024 Simultaneous Calls

CPU

Intel Xeon CPU – E5405 2.00 Ghz 2.00 Ghz 2 Processors

Memory

16 GB

HDD

SATA 500GB

Can be Hyper-V / ESXi

No – Dedicated Machine

NETWORK

1Gbit/10Gbit

Then, once it’s installed, its simply a case of choosing your extensions, provisioning your phones & after that, taking your first call!

try it out, it doesn’t cost anything & you never know, it could come in really handy! In the next few weeks, I’ll be doing some overviews of many of the features & a nice accompanying video!

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Jay Gordon-Rolfe
#Blogger, #Proud #Gay, Fiancé to @StevieG26, #Awesome #Autistic & creator of #Random things on @Youtube. Occasionally Tweets about life & Writer of this blog.

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Home & Small Business PBX with IVR, Mailboxes, Ring Groups & Fax Facilities

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